‍

Their Story

Sandstone Technology is transforming financial solutions for major banks and financial institutions globally. As part of their journey of transformation they identified the need to enhance their approach to performance reviews and support leaders with comprehensive training enabling more impactful team conversations.

Partnering with Solve, we kicked off the advisory project to address over six weeks.

The Problem

Sandstone’s approach to annual performance reviews was inconsistent, largely manual and time intensive for both managers and the P&C team. The absence of a structured framework allowed the potential for bias and mixed employee feedback. Without a structured framework, leaders often struggled to have effective performance discussions with team members.

Our Solution

Already their go to partner for talent acquisition, Sandstone engaged the Solve advisory team to reimagine their approach to performance reviews through two key initiatives.

‍

1. Develop a company wide Performance Calibration Framework

• Conducted discovery sessions to understand the multiple rating systems currently in place across the group
• Developed a streamlined rating system to drive consistency, enhance clarity and fairness.
• Formed a Leadership Committee with the C-Suite to enable transparent open discussions on performance ratings, ensuring structured, unbiased evaluations aligned with strategic goals.

2. Leadership Training

• Developed and delivered leadership training on best practice performance reviews for 40 of Sandstone’s leaders. This interactive session focussed on:
• Connecting performance reviews to Sandstone’s vision and strategy.
• Guiding leaders through the calibration process and addressing biases in evaluations.
• Best practices for structuring effective performance discussions and fostering a 360-degreefeedback culture.

The Impact

Partnering with Solve enabled Sandstone to establish a consistent performance evaluation process that aligns with organizational objectives.

• Organizational Benefits: A transparent, consistent performance framework that supports the company vision, whilst enabling the identification of performance that supports company vision whilst enabling the identification of performance, internal mobility and development opportunities group wide.
• Employee Benefits: A culture of merit with improved two way communication and collaboration, providing clarity on strengths, and opportunities for growth and development
• Leader Benefits: Structured training that equips leaders to conduct authentic, future-focused conversations.

‍

By leveraging Solve’s expertise, Sandstone's leaders are now better prepared for meaningful performance reviews, resulting in a more engaged and motivated workforce aligned with strategic goals.

Ready to transform your people and talent strategy?

Got a question? Get in touch via our contact form below and we'll get back to you! For more, check out our Advisory page to see how we can help support your business!